Well I never… waste firms ‘operating unfairly’ according to the NCA… August 22, 2013Posted by WorldbyStorm in Economy, Irish Politics.
The National Consumer Agency has found that six domestic waste collection firms had been operating “unfairly” as it secured undertakings that they will change contract terms for customers.
Some waste companies were exposing customers to unspecified charges and changing terms without a good reason, according to the agency’s consumer protection list for the first six months of 2013.
Among the terms which the agency “considered unfair” were “exposing consumers to unspecified charges, altering of terms and conditions without a valid reason, and terms not being drafted in plain English”, it said.
The waste operators involved were: The City Bin Company, Panda Waste, Greenstar , AES, Country Clean Recycling and Oxigen Environmental. The agency secured an undertaking from Greyhound waste late last year.
Consider that, seven waste operators were censured by the NCA. That suggests a serious problem extant in the nature of their operations and more significantly their relationship with consumers.
Given the range of problems experienced with waste operators it will be interesting to see the political response, if any.